Application Support
Automated Valuation Model (AVM)
Multi-Property Search (MPS)
Application Support
How can I obtain live training on propertyline™ products and services?
Click here to view a list of upcoming Webinars.
Want to meet with us in-person? Check us out at one of our upcoming Trade Shows. Click here for more information about Trade Shows. Alternatively, click here to view information about In-Person Training sessions.
How do I sign up for a propertyline™ account?
propertyline™ offers three types of accounts/subscriptions:
- Guest account
- Regular propertyline™ subscription
- MPS subscription
Please note that a subscription form is not required for Guest accounts. Instead, simply click “Register as a Guest” on the home page of www.propertyline.ca.
Copies of the Regular and MPS propertyline™ subscription forms are located here. Please submit your completed subscription form to propertyline@mpac.ca
What is the difference between a Guest account and a Regular propertyline™ account?
There is no subscription fee for a Regular or Guest propertyline™ account, but rather Reports are purchased on a pay-per use basis.
Guest accounts do not require a subscription form, and automatically expire after a set date.
Regular propertyline™ accounts require a subscription form be filled out, and do not expire. A regular propertyline™ account also allows you to customize your User Name, whereas the User Name for a Guest Account will default to your email address.
With a Regular propertyline™ account, you may add several Users to the account and manage their transactions in the Admin Portal, free of charge. You may also view and download your transaction history in an excel spreadsheet using our Admin Portal. This option is not available to Guest accounts.
How do I retrieve a forgotten User Name and/or password?
You may retrieve a forgotten User Name and/or Password on the propertyline™ Home Page, by selecting “Forgot Password”. The website will prompt you to enter the email address associated with your account. You will then receive a “propertyline™ Account Reminder” email that includes your User Name and a link to reset your password. If you did not receive this email, please check your Junk Email folder or email us at propertyline@mpac.ca to let us know.
What products and services does my Guest/Regular propertyline™ account include?
Please review our Product Catalogue & Pricing.
I have a unique business requirement that may extend beyond your listed services. How do I submit a Custom Data Request?
Click here for our Custom Request Form
Can I obtain a land survey or property lines from the propertyline™ application?
Please be advised that the parcel boundaries that are provided on propertyline™ are only an approximation. We do not collect or distribute survey information (including property lines) in any of our reports. We recommend contacting a private land surveyor for this information.
Automated Valuation Model (AVM)
What is the difference between the AVM Residential Comparable Report and AVM Market Sales Report?
An AVM Residential Comparable Report provides a real-time estimate of market value for the subject property and property attribute information on the subject property and on up to three comparable properties that have recently sold (based on sales of properties within a 13-month period).
The AVM Market Sales Report provides a real-time estimate of market value for the subject property and property attribute information on the subject property and on up to 12 comparable properties that have recently sold (based on sales of properties within a 24-month period).
Is an AVM report available for all properties in Ontario?
An AVM report is not generated for residential properties of five units or more, for vacant land, for commercial/industrial properties or for multi-residential and farm properties.
How often is the AVM updated?
MPAC’s AVM is updated weekly in Ontario and British Columbia, and monthly in all other Canadian Provinces where we have coverage, which includes approximately 85% of all residential properties in Canada. The AVM uses current market information and represents an up-to-date estimate of market value for a subject property.
What is a Confidence Rating?
A statistical measure that reflects how typical a property is in relation to the local housing market and neighbouring properties. A statistical measure that reflects how typical a property is in relation to the local housing market and neighbouring properties. A property can be rated as Low, Medium or High, which will be indicated using a five star scale.
What is a Confidence Limit?
Statistical prediction limits are calculated on the estimated value representing the range of probable selling prices.
Can the AVM and Current Value Assessment differ in value for the same property?
Yes. The AVM value will reflect the current market, which may differ than the legislated date that the current value assessment is reflective. The date for the current value assessment is legislated, whereas the valuation date for the AVM changes as often as weekly based on current market activity.
Multi Property Search (MPS)
What is MPS?
MPS is an enhanced search function within propertyline™ that allows a user to specify a range of locational addresses and/or property attributes in their search criteria in order to produce a listing of properties that match their search criteria.
What types of reports are available in MPS?
MPS consists of a Basic report and an ICI Commercial/Industrial report. Both reports are provided on an unlimited basis as part of the monthly subscription fee. Additional reports are available through propertyline™ with applicable fees.
What is the cost of subscribing to MPS?
The price for access to the MPS propertyline™ application, including access to up to 10,000 Basic and 10,000 ICI Commercial / Industrial Reports is $ 500.00 / month / per user.
Members will be required to sign up for a one-year membership, payable in 12 equal monthly installments. You may not cancel your subscription within the first 12 months.